You need to finish primary authentication and advanced authentication for further operations like “deposit” and “withdraw”. Please upload your documents as required. Allcoin team will usually finish the verification process within 48 hours. You may deposit, or withdraw your fund after you are authenticated.
1. Click"My Assets"and"Deposit"for USD.
2. You will see the deposit page after you click the button. Please fill in your bank information as required.
Notice: the name you registered for real-name authentication on Allcoin must be the same as the name of your bank account.
3. You will see the following page after you click"Generate Deposit Order". Please check your transaction details. Then follow the instructions to complete the remittance.
4. It may take up to 7 working days to complete your transaction after you submit the request. We will top up your account immediately after we receive the funds. Please be patient.
5. You may check your account details at"My Assets"after we receive your funds. If you have any questions about your account, please contact the customer service.
1. How can Chinese customers receive USD?
First you may login into your bank account and find the international remittance service. You may also buy and remit US dollar at the bank counter. If you have any questions about currency conversion, please contact your bank. You may buy and remit US dollar at a foreign exchange trading platform.
2. How much is the deposit fee?
Allcoin does not charge any fees on deposit service. But banks may charge you transaction fee. Please contact your bank for the detailed information.
3. Why can’t I remit US dollar even if my bank has international remittance service?
State Administration of Foreign Exchange in China has restriction on international remittance service. All the Chinese bank cards have a maximum limit of $50,000. The transaction will be denied if the funds exceed the limit. If you face any other issues related with a Chinese bank services, please contact your bank for assistance.